FAQs
Where do you ship?
We currently ship within the United States.
Do you deliver outside of the United States?
No, sorry. Currently, we only deliver within the United States.
How long does it typically take for your products to be dispatched?
Orders are usually dispatched within 48 hours of processing.
How long does it take for my purchase to arrive once it's dispatched?
Delivery usually takes 3–7 business days after dispatch. However, some larger items may take longer to arrive.
Are all your products actually held in stock?
Yes, all products listed in our shop are held in stock. We ship directly from our inventory, helping ensure speedy delivery.
Do I need to open an account to shop on your website?
No, you don't need to create an account to place an order. Simply check out as a guest and provide the necessary details to process and deliver your order.
Is it safe to use my banking and card details on your website?
Yes, shopping on our website is completely safe. We use leading payment gateway providers that are Verisign Secured and PCI Compliant. We do not handle your banking or card details during the payment process, nor do we store them after your order is placed.
I'm unable to complete my order on the website. What do I do?
Please contact our customer care team for assistance:
877 915 6415
Info@brandnmart.com
We'll be happy to assist you.
Are my personal details safe on the website?
Yes, we take the utmost care to keep your personal information safe and secure. We do not sell your information to third parties. For more details, please refer to our Privacy Policy.
How do I track my order?
Once your order has been shipped, we'll email you a tracking number and a link to the courier's website. Please contact our customer service team if you don't receive this email.
How much does delivery cost?
We offer free delivery on all orders.
Can I exchange or return an item?
Yes, we accept exchanges, and they follow the same conditions as returns.
To qualify for a return or exchange:
- The item must have been purchased from our online store.
- The item must be unused.
- The item must be in its original packaging with all tags and accessories.
- The return or exchange request must be made within 30 days of delivery.
To request an exchange, please submit your request using our Contact Us form. A member of our support team will respond as soon as possible.